Likelihood to recommend: Joe was the broker for my mortgage. To say the least, it wasn't the easiest loan ever written due to the type of loan. That being said, Joe was an exemplary professional. Since my loan was closed, I've recommended him to peers, clients, friends, and family. Responsiveness: I can not recall a time I've reached out and was greeted with a reply immediately. Knowledgeable: Armed with intellectual horsepower and a plethora of experience, I've always felt confident that the information being provided is accurate. Helpfulness: Going above and beyond the scope of his duties, Joe has always gone the extra mile to ensure a smooth and positive customer experience. Follow Through: Expectations are transparently set and achieved painlessly.
My Fiance and I just closed on our home on Good Friday. Looking back at the home-buying process we realized that this speedy 45-day close would have never happened if it wasn't for our banker Joe Ferrigno. Joe's follow-up, honesty, and professionalism were truly a fresh breath of air. He was able to advise us through the process and recommend the best option for us. Joe has been in the banking industry for many years and has all the knowledge and experience possible. That experience got us the best mortgage. If you are in the market for a new home whether you are a first-time home buyer like I am or have purchased three homes like my fiance, Joe is the guy for you!
My wife and I worked with Joe on 3 property purchases - 2 multi-family investments and 1 forever home. We've had nothing but positive experiences as Joe is down to Earth with a fast, friendly, thorough, no-BS approach. God knows we asked Joe every question under the sun and he was always responsive and eager to help. Whether you're looking for an investment property or a forever home, you won't be disappointed with Joe's top-notch service!
Joe stepped up and took on responsibilities beyond his own job description to get our loan done. He kept us up to date throughout the process and even met us on his own time to get things done. From the application to the closing day Joe was readily available to answer questions and make sure everything was right.